About this website
Fortworthsweep.com is our legacy Parker County Chimney Sweeps / PCCS website. Fort Worth Chimney Sweeps is our current company name. Our primary website is www.fortworthchimneysweeps.com. This notice describes information handled through fortworthsweep.com.
Contact forms and appointment requests
When you submit a contact form or appointment request, we receive the information you enter. Depending on the form, this includes your name, email address, phone number, requested appointment date, requested services, and comments.
We use this information to respond to your inquiry and help arrange service. Submitting a request does not confirm an appointment; our office will confirm availability and scheduling details.
Appointment requests are stored in our website’s Gravity Forms system. Form notifications are sent to the business-designated email accounts configured for the form you use. Each form has its own notification recipients. Please do not include passwords, payment-card details, or other sensitive information in these forms.
Website statistics and technical information
This website uses Jetpack Stats to help us understand visits and page activity. Website hosting and related services may also process technical information needed to deliver pages, maintain the website, and investigate errors or security issues.
Jetpack’s provider, Automattic, processes visitor information such as IP addresses, browser details, referring pages, visit times, and approximate location derived from IP addresses. Cookies and similar technologies may also be used, depending on the features active on the site.
For information about Automattic’s handling of visitor information through Jetpack, see its Privacy Notice.
Cookies and third-party services
WordPress uses cookies for functions such as administrator sign-in and saved account preferences. You can manage cookies through your browser settings.
The site’s theme is configured to use Google Fonts and Google Maps scripts. Where these resources load, your browser connects to Google to retrieve them. Embedded maps and other third-party content may process visitor information under the provider’s own privacy practices. See Google’s Privacy Policy.
Links to our current website or other websites take you to separate pages whose privacy notices and settings may differ.
Who can access information
Form notifications are routed to the business-designated recipients responsible for handling the request. We do not share customer inquiries with outside businesses for their own use. Our hosting, email, and website service providers process information as needed to provide their services.
How long information is kept
We retain customer inquiries, appointment requests, and related emails indefinitely unless we delete them. We do not currently have a scheduled deletion period. Copies may also remain in website backups.
Privacy questions and requests
For questions about information submitted through this website, or to request a correction or deletion, call Cindy at (817) 205-2072. Please identify the inquiry or appointment request involved so our office can locate the relevant records. We may need to verify your identity before acting on a request.